Last updated: October 2025
Applies to: Therapix Global Ltd
Contact: support@therapix.se
1. Introduction
Your privacy is important to us. This Privacy Policy explains how Therapix Global Ltd (“Therapix”, “we”, “us”, “our”) collects, uses, and protects your personal information when you use our services — including our online courses and digital therapy sessions.
We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and relevant legislation in all countries where we operate.
2. Information We Collect
We may collect the following types of personal data:
- Contact details: name, email address, phone number.
- Account and payment information: data necessary to process purchases via Stripe (card payments, Swish, PayPal, Google Pay, Apple Pay, and other supported methods).
- Technical information: IP address, browser type, device information, and cookies.
- Communication data: emails, messages, and support requests.
- Usage data: course progress, booking history, preferences, and feedback.
3. How We Use Your Information
We process your personal data to:
- Provide and manage our services (courses, therapy sessions, payments, and support).
- Send updates, service messages, and administrative communication.
- Improve our website functionality, content, and user experience.
- Analyze website traffic and marketing effectiveness (e.g., through cookies and analytics tools).
- Fulfill legal and regulatory obligations.
4. Legal Basis for Processing
Our processing of personal data is based on:
- Contract: when you purchase a course or book a therapy session.
- Consent: for marketing, newsletters, and cookies.
- Legal obligation: for accounting, taxation, or compliance purposes.
- Legitimate interest: for analytics, security, and product development.
5. Sharing of Information
We only share personal data with:
- Payment providers (such as Stripe) to process transactions.
- Service providers who host our website, analytics, or email systems.
- Authorities when required by law.
We never sell your personal data to third parties.
6. Data Retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve potential disputes.
7. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of inaccurate data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request data portability.
To exercise these rights, please contact us at support@therapix.se.
8. Data Transfers Outside the EU/EEA
Some of our service providers may be located outside the EU/EEA. In such cases, we ensure they comply with the EU Standard Contractual Clauses (SCCs) and apply appropriate safeguards.
9. Data Security
We apply technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on therapix.se.